There are dozens of online retailers promising camping gear before Christmas, who take part in anything from drop shipping items straight from china, to multi-national chains, but do you know how to tell the difference between a reliable brand, and one that should send your spidy senses off the rails.

Dodgy online sellers, can literally take your money and run, coupled with dodgy transportation companies, you can end up waiting for an eternity for your gear to arrive, only for it to be a stitch up from the start.

A genuine marker for a trustworthy brand is the presence of a solid aftersales support this covers, items missing in transit, incorrect items being delivered, or even gear that is dead on arrival. With a reliable brand you can easily contact them through social media, the telephone, via their website, or even drop into one of their physical retail locations and talk to one of their friendly staff.


Easy online claims portal

Out of all the brands around, 4WD Supacentre offer one of the best customer after sales service around, with some of the most accessible warranty claims in the country they offer an easy to access online claims portal that you can simply click the link , enter your order number and the email your order was made with and you will be prompted to fill out all the  details for your claim, including what issues you are having.

Once the form is submitted, one of our staff will get in touch with you shortly, you can even check the claim status online by simply entering your claims code in the Existing claim section.

Spare parts

Not every issue you might have with your camping gear is a warranty problem, this is why 4WD Supacentre offers a full range of spare parts for whatever issues you might encounter with your setup.
The spare parts can be found on the 4WD Supacentre website and offer a range of parts that are perfect for refreshing your gear for your next weekend escape, or the Christmas break!

Customer service line

Many companies outsource their call center’s which results in miscommunications between the customer and the brand, this also can result in poorer outcomes with scenarios like warranty claims or missing items.

4WD Supacentre has a dedicated customer service phone line that is manned by a professional team in Canberra, Australia’s capitol in the ACT, they can help you with product inquiries, claims, and even help you get set ip with the best value camping setup in oz, all you need to do is call 1800 88 39 64 to speak with one of our experts.  

Gift vouchers

When you are umming and ahhing about the best gift for the camper in your family, you should consider one of our Email Gift Vouchers, as the perfect gift, at any price from $50.00 all the way up to $1,500.00 to suit the beginner starting out, or the seasoned camping veteran. These digital gift cards are incredibly handy for the Xmas season.

Zip it.

Not everyone has enough cash to fit out their campsite today, that is why Zip Finance offers the perfect way to own it now and pay later, Zip Pay gives you  a digital wallet that allows you to spend up to $1000 interest free, and if you needed a slightly larger virtual wallet, then Zip Money offers a range of limits up to $10,000 to get you camping sooner, without the fuss of being able to afford it today!

To find out more about 4WD Supacentre’s awesome customer service and incredible value gear, head to www.4WDSupacentre.com.au or visit on of our nation wide company stores to see the gear in person and walk away with some of the most incredible bargains in Oz!